POLICIES

Last updated: June 30, 2026

At FundsSentinel, we want you to be completely confident in your purchase.

This policy explains our straightforward, no-questions-asked refund.

Our 14-Day, No-Questions-Asked Guarantee

We offer a full refund within 14 days of your purchase of a FundsSentinel license — for any reason, no questions asked. If FundsSentinel isn't the right fit for you, just let us know within 14 days of your purchase date and we'll refund you in full.

We're confident in what we've built, and we'd rather you feel good about your decision than feel stuck with something that isn't working for you.

Email us at support@fundssentinel.com and include:

- The email address you used at purchase, and

- Your order number or license key.

That's it — no forms, no justification required. We aim to reply within 2 business days and to process approved refunds within 5–10 business days.

Refunds are issued to your original payment method.

To keep things fair for everyone, the guarantee applies to:

- Your first-time purchase of a FundsSentinel license, requested within 14 days.

- Accidental or duplicate purchases — we'll always make these right, even outside the window.

Refunds may not be available for:

- Requests made more than 14 days after the purchase date.

- Cases where there's clear evidence of abuse of this policy (for example, repeatedly purchasing and refunding the same product).

A FundsSentinel license is a one-time purchase. There are no automatic renewals, no recurring charges, and nothing to cancel. You will never be billed again unless you choose to make a new purchase.

This policy is offered in addition to, and does not limit, any rights you may have under applicable consumer-protection law — including, for residents of Québec, the Consumer Protection Act. Where the law provides you with greater rights, those rights apply.

Purchases of FundsSentinel are processed by Polar, who acts as the merchant of record for your transaction. Approved refunds are issued through them in accordance with this policy. If you purchase FundsSentinel through a third-party app store, that store's refund policy will apply instead.